Customer Service Policy
Goods listed with a price are deemed to be available for sale. Goods ordered before 2PM on any week day will ship that same day.
If for unforseen circumstances an item your ordered is NOT available, you will be contacted within 24 hours and offered a choice of:
- A full refund.
- An offer of an alternative product.
You can contact ELFA at anystage on 03 9474 1000 or HERE