Repairs & Parts
Electric Factory carries our repairs both for warranty and after warranty on the brands the company distributes.
If your product seems faulty and you're still within the warranty period, the first point of contact is the retailer from whom you made your purchase.
If you have a product needing repair after warranty, click the link below to be taken to our Service Department Website.
All spare parts enquires are handled via email. If you require spare parts price and availability, send an email to email@example.com typically less than an hour turn around on answers.
ELFA Service Department